道歉信中英文

时间:2024-01-30 07:12:10
道歉信中英文

道歉信中英文

在日常学习、工作生活中,有时我们会接触并使用道歉信,在写作上,道歉信有一定的书写规范。相信写道歉信是一个让许多人都头痛的问题,以下是小编为大家整理的道歉信中英文,欢迎阅读与收藏。

道歉信中英文1

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

亲爱的大卫:

我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。

作为我的家庭不能转告我我不在的时候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。现在我要赶紧做的第一件事就是给你写信这些几行表达我深深的遗憾。

我喜欢许多愉快的景象在我的旅行。我将很高兴给你一个账户,当我看到你下一个。

道歉信中英文2

游客朋友们:

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。

我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的'质量问题,给游客一个尽可能满意的答复。

道歉信中英文3

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Tom

亲爱的戴维:

请原谅我收到您12月7日的来信后迟迟未复,现将原因告诉您,相信您一定会谅解的。您的来信到来时,我正巧在香港,家人无法及时转递。你的信一直放在我写字台上,直到我回到才看见,拖至今天才回信,深表歉意。

这次出去旅行饱览了许多美丽景色,下次见到您时,将告诉您一切。

道歉信中英文4

unable to keep one's promise

dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that day.

hoping to see you soon.

truly yours,

tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希望原谅,再见。

汤姆

道歉信中英文5

Dear Miss Dong,

You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good friend of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

  Your student,

Lan Bo

道歉信中英文6

Dear Miss Nancy,

Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.

Hoping to see you soon.

Truly yours,

Tom

亲爱的南希小姐:

小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。

道歉信中英文7

尊敬的客人:

Dear Guests:

欢迎阁下莅临全新的XX华龙XX大酒店!

Welcome to Hualong Magnate Hotel, Shaoshan!

相信我们酒店按照五星级标准的设计、设施及服务,皆能迎合当代商务及旅游人士的种种所需。然而,由于我们酒店正处于试营业中,有部分设施及服务项目不到位,届时引起阁下不便之处,敬请谅解。

Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

同时,我们酒店管理层及全体员工将上下一心,当竭尽全力尽快改善目前不尽理想之状况,希望能为阁下的下次光临提供更加完善及周到的服务而努力。

Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

此外,我们十分渴望得到阁下的一切意见,如蒙赐教,感激不尽,欢迎随时直接与本职联络!我的电话号码是:XXX(分机)。

Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

诚意致歉!

Sincerely apologize!

再次欢迎阁下的光临!

Looking forward your next coming!

道歉信中英文8

1、因迟复来信致歉because of answering one's letter late

dear david:

i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.

i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.

sincerely yours,

tom

亲爱的戴维:

请原谅我收到您12月7日的来信后迟迟未复,现将原因告诉您,相信您一定会谅解的。您的来信到来时,我正巧在香港,家人无法及时转递。你的信一直放在我写字台上,直到我回到才看见,拖至今天才回信,深表歉意。

这次出去旅行饱览了许多美丽景色,下次见到您时,将告诉您一切。

汤姆

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